Terms & Conditions

Last updated: 2026 By using the Jhakkas website and placing an order, you agree to the following terms. 1. Orders All orders are subject to acceptance and product availability. We reserve the right to cancel any order with a full refund if an item is mispriced or out of stock. 2. Pricing & payment Prices are in BDT (৳) and include applicable taxes unless stated otherwise. We accept bKash, Nagad, and cash on delivery (where available). Payment must be confirmed before your order ships. 3. Shipping Delivery times are estimates, not guarantees. Once a parcel is handed to the courier, delivery time is subject to the courier's schedule. See our Shipping page for full details. 4. Returns & exchanges Items can be returned within 30 days if unworn, unwashed and tagged. See the Returns page for the full policy. Customised or final-sale items are non-returnable. 5. Intellectual property All content on this website — logos, photography, designs, copy — belongs to Jhakkas. Don't copy, resell or use it commercially without written permission. 6. Account responsibility You are responsible for keeping your login secure. Notify us immediately if you suspect unauthorized access to your account. 7. Acceptable use Don't use the site to harm others, misrepresent yourself, attempt fraud, or interfere with the service. We may suspend accounts that violate this. 8. Limitation of liability Jhakkas is not liable for indirect or consequential losses arising from use of the website or our products, beyond the value of the order itself. 9. Changes We may update these terms occasionally. Continued use of the website means you accept the latest version. 10. Contact Questions? Reach us via the Contact page or WhatsApp.