Last updated: 2026
At Jhakkas, your privacy matters. This policy explains what we collect, how we use it, and the choices you have.
1. Information we collect
• Account info — name, email, phone, shipping address you provide at signup or checkout.
• Order info — items purchased, payment method (we never store full card numbers), delivery details.
• Device info — browser, IP address, and basic analytics so the site works smoothly.
2. How we use your information
• To process and deliver your orders
• To send order confirmations, shipping updates and (only if you opt in) marketing
• To improve our products, the website experience, and customer support
• To prevent fraud and keep your account secure
3. Sharing
We never sell your personal data. We share only with trusted partners that help us run the store — payment processors (bKash, Nagad), delivery couriers, and email providers — and only the minimum needed to complete the service.
4. Your rights
You can request a copy of your data, ask us to correct it, or delete your account at any time. Just message us on WhatsApp or email and we'll handle it within 7 business days.
5. Cookies
We use a small number of cookies to keep you logged in and remember your cart. You can clear them in your browser settings any time.
6. Contact
Questions about privacy? Reach out via the Contact page or WhatsApp — we're happy to help.
Advertising measurement & your choices
If Meta Pixel is enabled, Jhakkas and Meta Platforms may receive page, product, cart, checkout and successful-order events for advertising measurement and optimization. These events may include product identifiers, prices, currency, browser and device information, IP address, and the page address. We do not send account email, phone number, shipping details, or customer matching identifiers through this Pixel setup. In regions where consent is required, the Pixel stays off until you accept. Rejecting or withdrawing consent stops future Pixel events; Global Privacy Control also turns advertising tracking off. Meta’s use of received data is subject to its own terms and privacy policy.
Your advertising choice and the notice shown are saved on this device, including the choice, time, region result, and notice version. Change or withdraw your choice at any time: