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Your Privacy
Privacy Policy
Last updated: 2026
At Jhakkas, your privacy matters. This policy explains what we collect, how we use it, and the choices you have.
1. Information we collect
• Account info — name, email, phone, shipping address you provide at signup or checkout.
• Order info — items purchased, payment method (we never store full card numbers), delivery details.
• Device info — browser, IP address, and basic analytics so the site works smoothly.
2. How we use your information
• To process and deliver your orders
• To send order confirmations, shipping updates and (only if you opt in) marketing
• To improve our products, the website experience, and customer support
• To prevent fraud and keep your account secure
3. Sharing
We never sell your personal data. We share only with trusted partners that help us run the store — payment processors (bKash, Nagad), delivery couriers, and email providers — and only the minimum needed to complete the service.
4. Your rights
You can request a copy of your data, ask us to correct it, or delete your account at any time. Just message us on WhatsApp or email and we'll handle it within 7 business days.
5. Cookies
We use a small number of cookies to keep you logged in and remember your cart. You can clear them in your browser settings any time.
6. Contact
Questions about privacy? Reach out via the Contact page or WhatsApp — we're happy to help.